White Glove Install - Currently $0.00
White Glove Install - Currently $0.00
White Glove Install - Currently $0.00
White Glove Install - Currently $0.00

White Glove Install - Currently $0.00

Regular price
$0.00
Regular price
$1,500.00
Sale price
$0.00
Unit price
per 
Availability
Sold out

We have discounted the cost of the White Glove Install for organizations who need to quickly mobilize their workforce in response to COVID-19 Virus.  

SmartFiber is specialized in the delivery of network services & cloud voice.  Our  VoIP White Glove Service includes the physical placement of phones in your local area network, management of number porting, configuration of Voice Portal (Auto-Receptionists, Hunt-Groups, Time of day call routing), and administrative training to any/all interested parties.  

Step 1:  Order Verification

SmartFiber will verify your phone numbers, users, and call routing.  Training, on-site install, and porting will be scheduled at this time.

Step 2: Portal Configuration

SmartFiber will work with your account team and configure your VoIP Portal according to the previously completed Call Routing and User Guides.  This will be conducted via video-web conference to insure all 'clicks' are defined and knowledge transfer is successful.  

Step 3: Phone Installation

Our On-Site Technician will work with your team to connect devices to your local network (via Ethernet or WiFi) and confirm service.  All devices arrive pre-configured and run over-the-top of your internet.  Your firewall/security appliance may need to be updated to allow VoIP traffic onto your network.  

Step 4:  Number Port  

Your telephone numbers will port from your current provider and your new phone system will be in production.  Number ports are typically scheduled to cut-over at midnight on the day of port.  

Step 5:  Wellness Verification

After your phones have been in production for 72 hours a SmartFiber representative will reach out to insure the system is still performing as intended.